Business Central Upgrades & Support
Get a clear, actionable view of your Business Central system and what to do next.
Future‑Proof your Business Central
Frustrated with slow support, limited insight, or a Business Central system that no longer keeps pace with your business?
Many businesses come to us when their current partner isn’t meeting expectations or an upgrade is overdue. Our Business Central health check gives you a clear view of system health, readiness to upgrade, and where improvements are needed, so you can move forward with confidence.
How We Can Help
Do you use Dynamics NAV (formerly Navision) or Dynamics 365 Business Central, but have concerns it’s lacking in certain areas? Or are your users manually entering data and implementing avoidable, unnecessary workarounds?
Our free Health Check is designed to help you quickly assess the state of your solution – exploring the issues that you are aware of and identifying those that you are not. We undertake a full day discovery exercise and then write up a summary, making practical recommendations.
The result is a straightforward plan to remedy your current problems, and provide a strategic view to ensure your software, connected solutions, and working processes are fit for purpose for years to come.
By upgrading from Dynamics NAV to Dynamics 365 Business Central, you not only have a platform that doesn’t require large, time-consuming updates – you also have a system that’s safe, secure and fit-for-purpose!
Upgrading to Dynamics 365 Business Central moves you to a fully supported, modern platform with ongoing updates and improved security, without the disruption of large upgrade projects.
We start with a system health check to assess your current setup, identify risks, and understand your readiness to upgrade. If upgrading isn’t right for you yet, we can continue to support your current Dynamics NAV environment and help you plan next steps when the time is right.
Moving Dynamics 365 Business Central or NAV support to a new partner isn’t a decision most businesses take lightly. You may be looking for better support, more insight, or a more proactive approach, but it’s essential to know that any new partner can work effectively with what you already have in place.
-
A trusted partner should have a proven onboarding process that reviews your system before support begins.
-
They should be able to demonstrate how they’ll improve and support your environment, not just promise it.
- You should have clear visibility upfront on how your system will be supported, secured, and stabilised.
Our Partner was not meeting our expectations in terms of service quality, but changing Partners is never an easy decision to make. Node4's attitude, mindset and willingness to make it work were exceptional.
Best Business Central Support Partner
Businesses move to Node4 (formerly TNP) for lots of reasons; better support, clearer direction, faster systems, or help getting more from Dynamics system.
From the very beginning, our goal has been simple: be the kind of partner we’d want to work with ourselves, responsive, knowledgeable, and genuinely invested in our customers’ success.
Today, we support over 650 NAV/BC customers, from finance teams to global brands, giving them a place where they feel supported, valued, and ready to move forward.
Your Upgrade Options
Our upgrading team has conducted countless upgrades to systems of all ages and levels of complexity. There is no other team better suited to assisting you with upgrading - their sound and honest advice will help you to make the right decision for your business.
It may even be that you decide not to upgrade at all, in which case we will support you on any version of Dynamics NAV or Dynamics 365 Business Central, as we have for customers over the past few decades.
Our Evergreen Service
Once you’re on the latest version, our Evergreen service keeps your Dynamics 365 Business Central environment continuously up to date, secure, and aligned with Microsoft’s roadmap. No more disruptive upgrades, just a proactive, managed approach that delivers the latest features, performance improvements, and compliance updates with minimal risk or downtime.
We take care of everything, from code assessment and testing through to deployment and post-release support. With structured planning, UAT environments, and expert guidance on new features, Evergreen removes the complexity of staying current, helping you maximise your investment and stay ahead of change.
nHanced
Dynamics NAV and Business Central offer strong functionality and flexibility. We've developed a range of add-ons that enhance and extend your system. Alongside our own solutions, we work with a small number of trusted third-party partners to deliver fully integrated add-ons across areas such as e-commerce, BI, mobile, retail, and warehousing.
Why Node4?
Experienced support team
priority
Over 60 dedicated support consultants, backed by a wider network of subject matter experts. If an issue needs specialist input, we have the knowledge to resolve it quickly.
Training included
priority
Free online training sessions help users feel confident using the system and get more value from Business Central and NAV.
Minor modifications
priority
Small changes that take under an hour are included as part of your support contract, helping deliver quick wins for users.
Out‑of‑hours cover
priority
Access to knowledgeable support when issues arise outside of core business hours.
Clear SLAs
priority
Consistent service levels across all Dynamics NAV and Business Central versions, with professional, timely support you can rely on.
Node4 Differentiators
-
Check_boxCheck_box
Unique Methodology
Our unique “Day in the Life” implementation methodology focuses on how your teams actually work day‑to‑day, ensuring Business Central is configured around real processes rather than generic templates
-
Check_boxCheck_box
Legacy & Expertise
Node4’s Business Central capability is built on decades of Dynamics heritage. The team has worked with Navision since version 1.0, supporting customers across every iteration of Dynamics NAV and Dynamics 365 Business Central.
-
Check_boxCheck_box
nHanced Products
Node4 offers nHanced 365, a suite of Microsoft‑certified add‑ons developed by Node4 (formerly TNP) to extend Business Central beyond standard functionality. These include tools for dashboards, workflows, reporting, document management and data extensions.
-
Check_boxCheck_box
Knowledge Days
Our Dynamics 365 Business Central training courses (Knowledge Days), are designed to enhance your understanding and knowledge so you get the most out of your system.
Ready to discuss upgrades and support?
Speak to our Business Central specialist upgrades and support team.