The way we work has changed for good. Remote and hybrid working isn’t just a perk on a job listing – it’s an essential part of daily life for workforces across the globe, empowering hundreds of organisations to work more effectively and efficiently with powerful communication tools. That all starts with the right Collaboration technology – and it’s where we come in.
By embracing Modern Workplace practices and Collaboration, organisations can create a dynamic and flexible work environment that attracts and retains top talent, while driving business growth and success. Node4 can equip you with the advanced technology tools and collaborative platforms you need to help your teams deliver for your organisation, regardless of their location.
When your customers enjoy smooth interactions with your interface, combined with a consistent, unique user experience, they are more likely to bring repeat business and become brand advocates. Our customer contact solutions bring your communication channels together, engaging customers and boosting profits.
Save on international calls and video conferencing with our PSTN access service SIPLink, to future proof your business. Exceed your customers’ expectations with a suite of channels including self-service, web chat, video, email and social media messaging, managing them all from our simple dashboard.
Find out how we recently helped First Response Finance migrate voice, data and call centre functions to the cloud, all thanks to our hosted and managed unified communications service.
Working from home is here to stay, which means that all businesses need to be ready to embrace a hybrid working model. Our hybrid working solutions empower your teams to work productively, regardless of where they choose to work. With workplace transformation options, you can migrate your legacy platforms to the cloud to better support the hybrid model and maintain an efficient digital workplace.
We can help you design, deploy and support a strategic hybrid working solution, which promotes communication, improves business operations and reduces the pressure on your internal teams. And that’s not all – you’ll only ever pay for what you use on either a per user or per month basis, making it a comfortingly cost-effective option.
This whitepaper, in collaboration with Cavell Group, takes you through market research on the trends that businesses need to be aware of and how to future-proof your communications stack.
Build stronger relationships and meet business objectives with our suite of unified communications and collaboration solutions. Wherever your people are in the world, our real-time, virtual meetings, training and events will unite them. Integrated audio, video and web conferencing creates more engaging, interactive meetings and builds trust between participants. We facilitate mobile working on any device, keeping you connected to suppliers and customers on the go. All our remote working access is secure and end-to-end encrypted to protect your files and messages.
To support their expanding UK operation, 10ZiG Technology needed to modernise their network and telephony platform, providing meshed wireless connectivity throughout their new premises – so they turned to Node4. Read about how we delivered an effective solution through our unified communications service.
If you’re finding that concerns over the security of your environments and your ability to meet compliance requirements are holding back your ability to embrace remote working, then we have the answer. Node4 can provide you with call recording as well as PCI-DSS compliant payment solutions, letting you operate with peace of mind.
Although adoption of hybrid collaboration has improved, it’s not without its imperfections. User and customer experience can still be a little rough around the edges, even after 2 years of digitally dominant collaboration. Read more in our blog.
We’re incredibly proud to be a Microsoft FastTrack partner. FastTrack is a customer success service that helps customers plan, deploy and adopt Microsoft products including Microsoft 365, Microsoft Teams, and Microsoft Dynamics 365. The service is designed to help you accelerate your digital transformation by providing guidance, resources, and best practices.
From expert guidance to customised support and deployment support, FastTrack can help you with access to Microsoft experts ready to assist with planning and executing your digital transformation strategy.
Node4 have partnered with Cisco to bring you Node4 Calling with Webex – a telephony solution created to enhance call quality and security, all while giving your team the tools they need to handle calls, no matter where they choose to work.
Streamlined integration with Microsoft Teams also enables your team to manage all of their communications – from phone and video call to instant messaging – without needing to leave the Teams platform, boosting efficiency and productivity across your business as a result.
As companies adapt to hybrid work environments and re-open their physical offices, there is a renewed focus on the employee experience, and making sure that people are at the centre.
It’s going to take a whole organisational shift, spanning physical environment and office spaces, culture and talent as well as technology.
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