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Dynamics 365 Business Central - Relationship Management 101 Training

This training course, formerly known as Sales & CRM, will enhance your understanding of the CRM Module in Dynamics 365 Business Central and its practical applications. It is tailored for sales and marketing professionals.

Course Information

Location:
"Virtual Classroom"
Cost:
FREE
Duration:
1 Day (10:00 - 13:00 BST)
Dates:
See course booking form below

Agenda

10:00 Welcome & Introduction

10:15 Role Centre Overview

         Contact Overview 

  • Interactions
  • Profiles
  • Tasks 

         Sales

  • Opportunities
  • Sales Cycles
  • Salespersons Overview
  • Campaigns
  • Sales Prices
  • Segments
  • Analysis Mode 

13:00 Summary & Questions

This training course is suitable for account managers, salespeople and marketing professionals who’d like to gain a better understanding of the CRM Module in Dynamics 365 Business Central.

The session will cover various BC modules, including contacts, profiles, segments, campaigns, and more. Previously called Sales & CRM 101.

To ensure fair access to our free training courses, we limit attendance to 2 people per company per course. You are welcome to register additional attendees, and if spaces become available, we will contact you to offer any extra places. If you have questions, contact us at: Digitaltraining@node4.co.uk.

To get the most out of your free training, you should attend this only if you have attended our Dynamics 365 Business Central Introduction in a Day or have at least 6 months of experience with Dynamics 365 Business Central.


Available Dates