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ERP for Ecommerce

Connect your online store, customer portal and ERP to create seamless digital experiences powered by real-time business data.

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Unify Ecommerce, Inventory and Finance in One Platform

Microsoft Dynamics 365 Business Central acts as the unified ERP backbone of your ecommerce operation, managing products, pricing, orders and customer data in real time across B2B and B2C sales channels.

By connecting ecommerce directly to your ERP, you can eliminate disconnected systems, improve inventory accuracy, streamline order fulfilment and gain greater financial visibility. The result is a connected digital commerce platform built for growth.

Key Ecommerce Capabilities

Real-Time Order Management

Capture and process orders from web stores, marketplaces and B2B portals through a single, connected system.

  • Centralise order processing across multiple channels
  • Automate inventory allocation and fulfilment workflows
  • Apply business rules before orders are dispatched
  • Reduce manual intervention and fulfil orders faster
Advanced Inventory Synchronisation

Maintain accurate stock visibility across your ecommerce ecosystem.

  • Update inventory levels in real time
  • Prevent overselling and stock discrepancies
  • Manage inventory across multiple locations
  • Support intelligent warehouse fulfilment processes
Customer-Specific Pricing & Catalogues

Create personalised buying experiences for both B2B and B2C customers.

  • Customer-specific pricing agreements
  • Contract and negotiated pricing
  • Volume discounts and promotions
  • Dynamic pricing and complex product catalogues
Automated Financial Integration

Connect ecommerce activity directly to your finance function.

  • Automatically post invoices and transactions
  • Track inventory costs in real time
  • Simplify tax management and compliance
  • Eliminate manual reconciliation processes.
Returns & Reverse Logistics

Simplify returns management while maintaining operational visibility.

  • Link returns directly to original orders
  • Automate refunds and credit notes
  • Update stock levels automatically
  • Improve the customer returns experience
Multi-Channel Commerce Management

Manage every sales channel from a single source of truth.

  • Connect web stores, marketplaces and retail channels
  • Consolidate order and customer data
  • Maintain consistent product and pricing information
  • Support omnichannel growth strategies
Customer Self-Service

Provide customers with secure access to the information they need.

  • Track orders and deliveries
  • Access invoices and account information
  • Manage returns and refunds
  • Reorder products quickly and easily

What Our Ecommerce Experts Can Do

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    Deliver integrated e-commerce solutions using Sana Commerce and Shopify, plus other platforms, fully connected to Business Central/NAV.

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    Create customer portals that provide secure self-service access to orders, invoices, quotes, account information, documents and support cases.

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    Build vendor and contractor portals that enable suppliers and partners to manage orders, invoices, consignments and business processes online.

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    Connect websites and ERP systems so products, pricing, inventory, customers and orders flow seamlessly between the web platform and Business Central/NAV.

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    Support customers throughout their digital journey, from simple plug-and-play ecommerce solutions to fully bespoke digital experiences.

Ecommerce Options

Meet the Experts

Nathan Brickman

Functional Lead - Web - D365 Business Central

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David Wilson

Functional Lead - Web - D365 Business Central

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Lucas Gomes

Web Developer - D365 Business Central

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Tom Bevan

Presales & Technology Director

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Ready to connect your eCommerce platform with BC?

Speak to our Retail ERP experts today.