Let’s start by being clear about what digital transformation isn’t – it’s not just something undertaken by massive global organisations with apparently limitless budgets. It’s not a rag bag collection of individual tools and products. It’s not a barrier to be overcome, it’s not a static solution, it’s not a technology implementation and it’s not a one-time job.
Digital transformation, simply put, is improvement of business processes, supported by the adoption of technology, to help drive change within an organisation over time. Whether that’s to improve productivity, enhance customer experience, reduce cost, drive agility, enhance security or a myriad of other reasons. It’s been happening for a while and is likely to accelerate in the future, with every organisation finding themselves at different places of that journey depending on the challenges unique to them.
Digital transformation requires a personalised approach and should equip you to deal with the challenges your business faces, not add to them. The reality is that digital transformation is a journey and to underpin success in the future, you have to walk before you can run.
Focusing on strengthening key technology areas, such as cloud modernisation, cybersecurity or defining a data strategy is where we begin. Only once you have a solid starting position, do we begin to think about change. Watch our Technology Practice Lead, Geoff Barlow detail what digital transformation means to us.
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