Node4 has supplied a fully integrated telephony system, contact centre, and MPLS Private WAN to Ellisons, the UK’s leading supplier to hair and beauty professionals.
The current increase in data generation, from advanced apps, IoT devices and remote users, is leading to new pressures on existing cloud and network infrastructure.
The new offering is possible because of Node4’s significant and sustained data centre investment — and was developed with technical input from Microsoft, Intel and Lenovo.
The UK’s insurance sector is one of the biggest in the world, servicing a large domestic market and operating as a base for multinational companies offering global services.
Technology has always played a huge part in how customer contact centres were able to operate, back to the very first examples in operation across the UK.
FastFind is the first in a range of Consultancy Solutions, created with the aim of delivering expert advice to organisations of all sizes who are seeking to improve their efficiency, IT service performance and customer satisfaction.
