How is 2022 Shaping Up for UK Online Retailers?
The UK has one of the world’s strongest ecommerce markets, accounting for 14% of overall global retail sales and it's a sector that saw unprecedented demand spikes throughout the pandemic.
Node4 Delivers Integrated Cloud-Based Voice and Data Infrastructure, and Network Connectivity for Ellisons
Node4 has supplied a fully integrated telephony system, contact centre, and MPLS Private WAN to Ellisons, the UK’s leading supplier to hair and beauty professionals.
Which are the Best Contact Channels for Delivering Excellent Customer Experience?
Identifying the best contact channels for customer experience is no “one-size-fits-all” exercise. It’s a personal matter, unique to your business.
Celebrating International Women’s Day 2022 and how to #BreakTheBias
Every year on March 8th, the world comes together to celebrate the impact and contributions of women across all walks of life.
Using Edge Computing for High Performance and Data Demands
The current increase in data generation, from advanced apps, IoT devices and remote users, is leading to new pressures on existing cloud and network infrastructure.
How to Consolidate Collaboration Without Single-Solution Risk
Although adoption of hybrid collaboration has improved, it’s not without its imperfections.
In Discussion with NetApp – the Future of Medical Data
We took the opportunity to interview NetApp’s Innovation Manager for Healthcare and Life Sciences for the EMEA region, Phillipe Wackers.
Market First for Node4 as it launches revolutionary Managed Azure Hybrid Cloud Solution
The new offering is possible because of Node4’s significant and sustained data centre investment — and was developed with technical input from Microsoft, Intel and Lenovo.
2022’s Top IT Priorities for The UK’s Insurance Sector
The UK’s insurance sector is one of the biggest in the world, servicing a large domestic market and operating as a base for multinational companies offering global services.
The Evolution of the Customer Contact Centre
Technology has always played a huge part in how customer contact centres were able to operate, back to the very first examples in operation across the UK.