Collaboration

From partners to prospects, customers to employees,
effective collaboration benefits everyone
across your organisation.

EVERYTHING STARTS WITH EFFECTIVE COMMUNICATION

When the conversations you are having remotely contain all the nuance, energy and creativity of those you’d have face-to-face, that’s when you know that you are collaborating effectively. An environment optimised for collaboration enables staff to work efficiently from anywhere in the world, provides an elevated experience to customers and empowers teams to excel. 

Node4 has a wide selection of collaboration tools that can be blended to suit your specific requirements. The breadth of our offering means that you can enjoy a single provider, support contact and invoice for all of your collaboration requirements. 

The combination we craft for you will be designed with security, agility and flexibility at its core, all supported by our unparalleled infrastructure and cloud expertise.

Read on to discover the difference we can make to your collaboration experience or give us a call to discuss your needs. Whatever you require, we’ll recommend a bespoke suite of services for you. 

BUSINESS PRODUCTIVITY

Save time and build stronger working relationships with our range of business productivity tools. We offer collaboration tools for voice, video, instant messaging, presence and conferencing to bring your teams closer and increase their efficiency, wherever they choose to work from. However you want to communicate, we’ll keep you compliant and safe from cyber security threats, leaving you free to focus on your ROI activities. Drawing on our partnerships with Cisco and Microsoft, our business intelligence solutions enable you to pinpoint inefficiencies in order to better manage resources, make informed decisions and improve customer service.

CUSTOMER CONTACT

CUSTOMER CONTACT

When your customers are enjoying smooth interactions with your interface, combined with a consistent, unique user experience, they are more likely to bring repeat business and become brand advocates. Our customer contact solutions bring your communication channels together, engaging customers and boosting profits. Save on international calls and video conferencing with our PSTN access service SIPLink, to future proof your business. Exceed your customers’ expectations with a suite of channels including self-service, web chat, video, email and social media messaging, managing them all from our simple dashboard.

We recently helped First Response Finance migrate voice, data and call centre functions to the cloud with our hosted and managed unified communications platform.

HYBRID WORKING

HYBRID WORKING

Working from home is here to stay, which means that all businesses need to be ready to embrace a hybrid working model. Our hybrid working solutions empower your teams to work productively, regardless of where they choose to work. With workplace transformation options, you can migrate your legacy platforms to the cloud to better support the hybrid model.

We can help you design, deploy and support a strategic hybrid working solution, which promotes communication, improves business operations and reduces the pressure on your internal teams. But that’s not all – you’ll only ever pay for what you use on either a per user or per month basis, making it a comfortingly cost-effective option.

This whitepaper, in collaboration with Cavell Group, takes you through market research on the trends that businesses need to be aware of and how to future-proof your communications stack.

TEAM COLLABORATION

TEAM COLLABORATION & MOBILITY

Build stronger relationships and meet business objectives with our suite of collaboration solutions. Wherever your people are in the world, our real-time, virtual meetings, training and events will unite them. Integrated audio, video and web conferencing creates more engaging, interactive meetings and builds trust between participants. We facilitate mobile working on any device, keeping you connected to suppliers and customers on the go. All our remote working access is secure and end-to-end encrypted to protect your files and messages.

To support their expanding UK operation, 10ZiG Technology needed to modernise their network and telephony platform, providing meshed wireless connectivity throughout their new premises – so they turned to Node4.

10Zig
SECURITY & COMPLIANCE

SECURITY & COMPLIANCE

If you’re finding that concerns over the security of your environments and your ability to meet compliance requirements are holding back your ability to embrace remote working, then we may have the answer. We’re able to provide you with call recording as well as PCI-DSS compliant payment solutions.

Although adoption of hybrid collaboration has improved, it’s not without its imperfections. User and customer experience can still be a little rough around the edges, even after 2 years of digitally dominant collaboration. Read more in our blog.

PARTNERSHIPS

Our close partnerships with both Cisco and Microsoft mean that we are able to guide our clients towards strategies that are in line with their best practices, as well as their future plans.

Microsoft-Azure-Expert-MSP

MICROSOFT CERTIFIED PARTNER

A trusted Microsoft Partner, we hold certifications including Microsoft Azure Expert MSP, and Microsoft Tier 1 Cloud Service Provider (CSP) Direct Partner.

These enable us to deliver a true hybrid platform, with extensive capabilities across Azure public cloud, as well as services deployed in our own UK-based data centres.

Cisco Logo

Cisco Cloud & Managed Services Program Provider

As a close partner of Cisco and one of only a handful of organisations to hold Cisco Powered Hosted Collaboration Service accreditation, you can be sure we know our Cisco products. We regularly undergo rigorous third-party audits of our operations, verifying that we have the expertise to provide reliable, secure and supported collaboration solutions.

ARE YOU READY TO WORK FROM ANYWHERE?

In 2020, we were thrown into a remote working environment with limited time to adequately prepare. Now, many of us are considering a new ‘work from anywhere’ approach which incorporates both remote and office-based working. This whitepaper, in collaboration with Cavell Group, takes you through market research on the trends that businesses need to be aware of and how to future-proof your communications stack.

Get in touch to learn how we can KEEP you
CONNECTED WITH YOUR PEOPLE AND CUSTOMERS

READ MORE ABOUT…

Cisco Webex
Company

Node4 Selected as Preferred Cisco Webex Calling Service Provider for UK

As an accredited Webex Calling Service Provider, Node4 will be able to offer new and existing Cisco Webex customers the option to add on Node4 PSTN connectivity, enabling them to securely receive and place external calls through the Cisco Webex platform.
Blog The Node4 Team

GET IN TOUCH

Contact us using the form and we’ll get back in touch shortly. Please use the telephone number below to call us, or drop us an email if you’d prefer.

Sales: 0345 123 2222

GET IN TOUCH

Contact us using the form and we’ll get back in touch shortly. Please use the telephone number below to call us, or drop us an email if you’d prefer.