Support for government and communities

Empower your employees, citizens and communities with proactive, digital government solutions

We all depend on our councils, local governments and authorities to deliver essential digital government services. From social care to emergency services and voting. Maintaining high standards of those services, however, has never been more challenging, with security, data, automation and ageing technology issues affecting LRGs to varying degrees, and stunting their ability to digitally transform.

Node4 can help with digital solutions for local governments by improving efficiency, reducing costs and enhancing the citizen experience both for central government and local. Through streamlining processes, improving data management and providing better online digital government services, you can provide a service that is effective and easy to use. This all combines to ensure that the digital government services you provide remain scalable and up-to-date, helping you support your citizens and communities to the best of your ability.

Browse our transformative digital transformation outcomes and find out exactly what our tailored IT solutions and local government cloud computing services are capable of achieving. 

Security for the future

The need for prediction and prevention is ever-increasing in the Public Sector. We can lead your Local Government organisation through data security management, providing expertise and insight to consistently keep your citizens informed and protected.

Improving efficiencies through smart processing

Providing your organisation with our digital services presents you with the tools to drive efficiencies, cost savings and inform better decisions. From intelligent local government cloud solutions to managed IT services, our local government digital transformation services are designed to streamline your activities, leaving you with more time to concentrate on what matters most.

Driving citizen self-service and employee innovation

Ensuring that your citizens have the level of self-service tools that they need not only improves citizen engagement – it strengthens failure demand, too. With digital government solutions, we can support your organisation in choosing a digital strategy that works for you, ensuring your citizens and employees have the autonomy and digital assets needed to thrive.

An introduction to data & AI for local authorities

There’s no denying that data plays a vital role in the work of local authorities. From assisting with the empowerment of citizens and communities to the efficient and effective provision of public services, it’s vital that councils utilise their data in the most active way possible. Read our eBook to unlock the full potential of your data, future-proof processes and help improve customer experiences.

Empower your communities

Local governments have never been under more pressure to provide for their people, with the cost of living and service expectations at an all-time high.

So, let’s work together to deliver. Provide the best self-service tools to empower your citizens, and find bespoke local government cloud solutions to drive cost savings and improved efficiencies. Click the video to find out more.

Through our local government digital transformation service, Swindon Borough Council streamlined their processes and refreshed its system through fast and effective modern solutions.

Customer Insights

Using Microsoft Customer Insights

The single view of the customer is a powerful tool for councils. With a system that can pull information from various sources and consolidate it into one easy-to-access location, local authorities can save time, money and resources, which can be better spent elsewhere. Here’s where Microsoft Customer Insights – Data steps in. Councils can connect this platform to multiple data sources and begin accessing insights; all with just the right Microsoft license. Watch our webinar to find out more.

Data & AI

Data & AI for councils

Catch up with our webinar, exploring how data & AI can help ease challenges being faced by councils. Our experts, Rueben Barry and Julian Boneham, will take a deep dive into the importance of utilising available data before discussing typical analytics needs within the public sector. Finally, Reuben discusses how councils can use advanced analytics tools (including Microsoft Power BI, Azure and Fabric) to implement predictive and prescriptive analytics.

Service Requests

Service Request Framework

With councils providing hundreds of services to their community, using the right technology to process requests is vital. Our purpose-built Service Request Framework will help streamline this process, driving efficiencies for councils as well as ensuring each interaction with members of the public is handled with care. Watch our webinar to find out how this framework, built using Microsoft technology, can help your council handle service requests.

Microsoft technology for local authorities eBook

Councils face many challenges, whether it be improving customer experience, minimising data risks, improving efficiency or driving value from budgets. Technology such as Microsoft Dynamics 365 and the Power Platform help to enhance automation and electronic data handling allowing for more efficient processing, workflows and planning.

Take a look at our dedicated local authority eBook, which explores how Microsoft technology can empower councils to overcome their challenges and transform the way they provide their public services.  

Contact our public sector team today to
find out more

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Get in touch

If you’d like to know more about our digital transformation solutions for local governments, get in touch with us today. Our team of experts will be happy to help with any query you may have about our bespoke solutions.

Sales: 0345 123 2222

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