Cumbria Constabulary

Creating a digital force with transformative Microsoft
Power Platform applications.

Cumbria constabulary | public safety & national security

The Customer

Cumbria Constabulary is the territorial police force tasked with policing the county of Cumbria, in North West England.

Durham Constabulary is the territorial police force responsible for policing County Durham and Darlington, in North East England.

The Challenge

With policing changing at pace and public expectation high, Cumbria and Durham Constabularies both recognised a need to modernise their ways of working to succeed in providing their citizens with an effective, accessible and value for money service.

The Solution

After initial introductions made through a Microsoft connection, Tisski got to work exploring Cumbria Constabulary’s requirements before demonstrating how the Microsoft Power Platform – and Power Apps in particular – could be used to deliver a streamlined replacement for a set of applications used by frontline officers.

Tisski also identified ways Power Apps could be used to broaden their range of existing applications, helping Cumbria to overcome other challenges their officers and operational personnel may face in the line of duty.

With Cumbria and Tisski’s partnership now fully established, plans to replace the force’s frontline applications were set in motion. The initial launch incorporated seven apps: a digital ‘pocket notebook’, a means to record statements, and individual apps to access and log information relating to vehicle offences, use of force, sudden death, anti-social behaviour and COVID-19 rule breaches – referred to collectively as the Combined Operational Policing System (COPS) by the team at Cumbria.

By replacing this much-needed set of applications, Tisski has used its Power Apps in Policing offering to streamline Cumbria Constabulary’s processes, in some cases rolling multiple applications into a single, easy-to-access alternative. In making this move, the entire solution can be managed and maintained in-house, helping Cumbria save on licensing costs and reduce the time needed to introduce new features or fields in particular forms.

The ResultS

With innovation inherent in Microsoft’s offering, Cumbria and Durham have opened the doors to boundless opportunities to partner with Tisski on the creation of new applications that address the needs of their forces and help them overcome common challenges. Together, they will harness automation and take a forward-thinking approach to develop further functionality that delivers real positive change across their organisations.

The driver? To create original, effective practices which go beyond the simple replacement of paper-based processes and bring something new to the table, for both policing professionals and the citizens they serve.